Privacy policy

Effective Date: January 11, 2026
Business Name: Cornerstone Claim Solutions (“Company,” “we,” “us”)
Service Area: Clark County, Nevada (U.S.)

1) What this policy covers

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or submit information to us.

2) Information we collect

We may collect:

A. Information you provide

  • Name, email, phone number

  • Property information (address, APN, trustee number, etc.)

  • Documents you upload or send (which may include government ID, tax forms (W-9), notarized documents, and other sensitive personal information)

B. Information collected automatically

  • Device and browser information

  • IP address (approximate location)

  • Pages visited, time on site, clicks/referrers

  • Cookies and similar tracking technologies (see “Cookies” below)

3) How we use your information

We use information to:

  • Respond to your inquiries and evaluate eligibility

  • Provide and manage our services (including preparing and submitting claim packets)

  • Verify identity where required to process a claim

  • Communicate updates and request missing items

  • Maintain records for compliance, fraud prevention, and quality control

  • Improve the website and user experience

4) How we share your information

We do not sell your personal information.

We may share your information with:

  • Service providers that help run our business (website hosting, forms, email, CRM, cloud storage, scheduling, e-signature, notary coordination, etc.)

  • Government offices or authorized parties as necessary to submit/complete a claim

  • Professional advisors (e.g., accountant, attorney) if needed for business operations

  • Legal requirements (court orders, subpoenas, fraud investigations)

5) Sensitive information & document safety

If you provide sensitive personal information (like IDs, tax forms, or notarized documents), we use it only for claim processing and recordkeeping.
Please do not email sensitive documents unless we specifically request it—email is not always secure. When available, use a secure upload method we provide.

6) Cookies & analytics

We may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, but parts of the site may not function as intended.

7) Data retention

We keep information only as long as necessary for:

  • Providing services

  • Maintaining business records

  • Meeting legal/compliance obligations
    Retention times vary depending on the type of information and the nature of the claim.

8) Security

We use reasonable administrative and technical safeguards to protect information. No system is 100% secure, so we cannot guarantee absolute security.

9) Your choices & rights

You can request to:

  • Access, correct, or delete your personal information (subject to legal/recordkeeping requirements)

  • Opt out of marketing emails (if we send them)

Nevada Residents: Nevada law provides certain rights regarding the sale of covered information. We do not sell covered information as defined by Nevada law.

10) Children’s privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.

11) Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices.

12) Contact us

Cornerstone Claim Solutions
Email: sheena.m@cornerstoneclaimsolutions.com
Mailing Address:
1050 E Flamingo Rd s107 PMB 1606
Las Vegas, NV 89119, United States